Refund policy
RETURN & REFUND POLICY
All HR Gone Wild products are made to order and are final sale. Because each item is printed specifically for you, we are unable to accept returns or exchanges for change of mind, incorrect size selection, or buyer's remorse.
We strongly recommend reviewing our size guides before purchasing. If you're between sizes, we suggest sizing up.
Damaged, Defective, or Wrong Items We stand behind the quality of every order. If your item arrives damaged, defective, or incorrect, please contact us at hello@amuseum.studio within 7 days of delivery with:
- Your order number
- A clear photo of the item showing the issue
- A photo of the packaging (if damaged in transit)
We reserve the right to request additional information before approving a replacement or refund. Approved claims will receive a free replacement or full refund at our discretion.
Cancellations Orders can be cancelled within 24 hours of purchase. After that, production has begun and cancellations cannot be guaranteed.
Refunds If a refund is approved, it will be issued to your original payment method within 10 business days. Processing times may vary by bank or card issuer.
European Union: 14-Day Cooling Off Period If your order is shipped into the European Union, you have the right to cancel or return it within 14 days for any reason. The item must be unworn, unused, with tags and original packaging. Please contact us at hello@amuseum.studio to initiate.
For any questions, contact us at hello@amuseum.studio.